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Personal Effectiveness and Communication Disruptors

232000,00
₸
Register
₼800
2 days | 16 academic hours

Trainings are conducted when forming a group of 7 or more people
Language of the training - Azerbaijani.

Dates:
Baku, June 9-10

Please note: the date of the training may change.
✨ Please check the exact dates with the coordinators.
Training objectives
What You Will Gain
Day 1
Day 2

Training objectives

  • Increase employees’ personal initiative and internal responsibility
  • Increase awareness and provide direction for personal development
  • Improve the quality of communication within the team
  • Understand how to work not only with employees’ skills, but also with their attitudes
  • Analyse the main destructive habits in relation to oneself, colleagues, and tasks
  • Save time and resources and avoid typical mistakes
  • Increase stress resilience and master the principles and tools of working with stress
  • Understand the barriers to development, the reasons for ineffective time allocation, and how to eliminate them

What You Will Gain

  • You will define your own development path
  • 20+ tools for improving personal effectiveness
  • You will develop proactive behaviour skills
  • In a safe environment, you will identify and become aware of the habits that prevent you and your team from being effective
  • You will improve the quality of relationships within the team
  • Analysis of your situation and professional recommendations from an expert trainer
  • You will create new ways of interacting with yourself, your tasks, and your team
  • Training materials in electronic format
  • EY Academy of Business certificate

Day 1

Principles of personal effectiveness
  • Components of personal effectiveness. Knowledge, Skills, Attitudes model
  • “Tournament” game
  • Event–perception–interpretation model
  • Algorithm for working with one’s attitude to oneself, a colleague, and a task
  • Brainstorming: constructive and destructive attitudes towards oneself, tasks, and colleagues

Self-management
  • Four work styles: victim, reflection, reactivity, and proactivity
  • Testing to identify the style
  • Group discussion: advantages and risks of each style
  • Group discussion: internal and external responsibility
  • Signs of internal and external responsibility
  • Group work: situations in which internal and external responsibility are demonstrated
  • Exercise: conversation algorithm for discussing responsibility
  • Group work: how to develop proactivity individually and within the team
  • Exercise: zone of control, zone of influence, zone of conclusions

Day 2

Time and task management
  • Main causes of time-management problems. Testing and analysis
  • Four core mindsets that lead to energy drain
  • Four levels of task management
  • Working with priorities
  • Nord planning algorithm
  • 4D planning rule
  • How to maintain concentration throughout the day
  • Ways to restore life energy
  • Stress-management and stress-resilience tactics

Relationship management
  • Habit cycle: trigger, need, habit, reward
  • Five main destructive habits in communication
  • Exercise: questions that increase awareness
  • Feedback as a development tool
  • Exercise: group feedback
  • Exercise: my development plan
  • Four components of emotional intelligence
  • Key principles of managing your own emotions

Practical exercise
  • Cognitive work with mindsets