Back

Personal Effectiveness and Communication Disruptors

$
1800.00
Register
2 days | 16 academic hours


Training objectives
Training program Day 1
Training program Day 2

Training objectives

  • Enhance personal initiative and internal responsibility of employees
  • Increase awareness and receive guidance for personal development
  • Improve the quality of communication within the team
  • Understand how to work not only with skills but also with the attitude of employees
  • Dissect the main destructive habits towards oneself, colleagues, and tasks
  • Save time, resources, and avoid typical mistakes
  • Increase stress resistance and master the principles and tools of stress management
  • Understand the barriers to development and the reasons for ineffective time management, and work to eliminate them

Training program Day 1

Principles of Personal Effectiveness
  • Components of personal effectiveness: Model of knowledge, skills, attitudes
  • “Tournament” game
  • Event–Perception–Interpretation Model
  • Algorithm for working with personal attitudes towards oneself, colleagues, and tasks
  • Brainstorming: constructive and destructive attitudes towards oneself, tasks, and colleagues
Self Management
  • 4 styles of work: victim, reflection, reactiveness, and proactiveness
  • Testing to determine style
  • Group discussion: pros and risks of each style
  • Group discussion: internal and external responsibility
  • Signs of internal and external responsibility
  • Group work: situations demonstrating internal and external responsibility
  • Practice: algorithm for discussing responsibility
  • Group work: how to develop proactivity individually and within a team
  • Practice: zone of control, zone of influence, zone of conclusions

Training program Day 2

Time and Task Management
  • Root Causes of Time Management Issues: Testing and analysis
  • 4 Core Beliefs That Drain Energy
  • 4 Levels of Task Management
  • Working with Priorities
  • Nord Planning Algorithm
  • 4D Planning Rule
  • Maintaining Focus Throughout the Day
  • Ways to Replenish Vital Energy
  • Stress Management Tactics and Building Resilience
Relationship Management
  • The Habit Loop: Trigger, Need, Habit, Reward
  • 5 Key Destructive Communication Habits
  • Practice: Mindfulness-Boosting Questions
  • Feedback as a Development Tool
  • Practice: Group Feedback
  • Practice: My Development Plan
  • 4 Components of Emotional Intelligence
  • Key Principles of Managing Your Emotions
  • Practice: Cognitive Work with Beliefs