The Nature of Emotional Intelligence (EQ): How It Works - Features of the human brain structure: ‘‘emotio’’ and ‘‘ratio’’
- Components of emotional intelligence: self-awareness, self-regulation, motivation, empathy, social skills
- Development of emotional intelligence: benefits and outcomes
First Step in Developing Emotional Intelligence: Enhancing Self-Awareness - Test to determine the level of emotional competence, interpretation, and discussion
- Emotions as the main element of emotional intelligence. Basic emotions and their manifestations
Practice: your emotional vocabulary
Improving Self-Regulation Skills - Negative emotions and their purpose
- Destructive expression of anger and alternative behavior: civilized emotional expression
- Self-control tools: ‘‘now-tomorrow-always’’
- Developing a set of techniques for dealing with negative emotions
- Civilized expression of emotions: ‘‘I-statement’’ model
- Cognitive work with emotions
Practice: practicing the skill of civilized emotional expression
Social Sensitivity: The Ability to Understand and Accept Others’ Emotions - What is empathy
- How to show empathy and help others change their emotional state
Practice: developing the skill of expressing empathy