Introduction- The concept of active selling
- Building a sales funnel
- What is needed for a sale to occur
- Salesperson effectiveness and what it entails
- The role of the sales department manager
Practice: building a sales funnel
Preparation for Sale. Choosing a Strategy- Researching client information
- Differentiation from competitors
- Segmentation of the customer base
- Sales tools
- The role of CRM
The First Call- Overcoming the secretary
- Reaching the decision-maker (DM)
Practice: overcoming the gatekeeper barrier
Roles in the Organization. Cold Calling- Creating interest
- Unique Selling Proposition (USP)
- Creating a need
- Active listening techniques
Practice: writing a USP